Shipping policy

Last updated: 27 September 2026

Printed to order — estimated dates only

All ClubFlags.ie products are printed to order. Production, dispatch and delivery dates or timeframes are estimates, not guaranteed deadlines. We cannot guarantee arrival for a particular match, final, event or other date.

Please order well in advance and contact info@clubflags.ie before ordering if a date is essential. A requested date or quoted ETA does not, by itself, confirm that we can meet that deadline.

Production and shipping

Production takes place after ordering and, where required, payment and artwork approval. A dispatch date is the date goods are expected to leave production; it is not the delivery date. Courier transit follows dispatch.

Available delivery services and charges are shown at checkout. Paying for delivery, faster shipping or priority production does not, by itself, guarantee an arrival date. Production workloads, artwork changes, material availability, courier delays, weather and customs where relevant can affect estimates.

Expedited shipping refund promise

If you pay for expedited shipping and delivery takes more than three working days from dispatch, we will refund the difference between the expedited shipping charge you paid and the standard shipping charge applicable to the same order.

The three-working-day period starts after the order has been dispatched and handed to the courier, not when the order is placed. The first working day is the working day after dispatch. Working days are Monday to Friday, excluding public holidays in Ireland. Production time before dispatch is separate.

To request this refund, contact info@clubflags.ie with your order number. The refund covers the shipping upgrade. It does not make the delivery date a guaranteed deadline or limit any additional rights or remedies you have under consumer law.

If an order is delayed or missing

Contact us with your order number so we can investigate and provide an update. Where we arrange delivery of a consumer order, we remain responsible for loss or damage in transit until you or your nominated recipient receives the goods.

Your statutory rights remain unaffected. Unless a different delivery period is agreed, consumer orders must be delivered without undue delay and within 30 days of the contract. You may have a right to require delivery within an appropriate additional period, then cancel for a refund if it is missed. In some cases, including refusal to deliver or an essential delivery date, the law does not require an additional period. No ETA disclaimer overrides these rights or a binding delivery commitment.

See our Terms & Conditions for full production and delivery terms and our Returns & Refund Policy for returns information.